Your privacy matters to us. This page explains how GB Global Polyclinic collects, uses and protects information shared through our website, appointment forms and patient communication channels.
GB Global Polyclinic respects the privacy of patients, website visitors and users who contact us through our online forms, phone calls, WhatsApp, social media or appointment booking channels. This Privacy Policy explains how we collect, use, store and protect your information.
We may collect information that you voluntarily provide when you contact us, book an appointment or submit an enquiry. This may include your name, phone number, email address, preferred speciality, appointment details, message content and basic health-related information shared for consultation assistance.
Your information may be used to schedule appointments, respond to enquiries, provide patient support, coordinate consultations, share clinic updates, improve our services and communicate with you regarding healthcare services offered by GB Global Polyclinic.
Any health-related information shared by patients is handled with confidentiality and used only for appointment coordination, consultation support or relevant healthcare communication. We do not publicly disclose your personal medical information.
When you submit forms on our website or contact us through phone, WhatsApp or social media, the information may be used by our clinic team to respond to your request. Please avoid sharing highly sensitive medical records through public or unsecured channels unless specifically requested by authorized clinic staff.
Our website may use cookies or analytics tools to understand visitor activity, improve website performance and enhance user experience. These tools may collect general information such as browser type, device type, pages visited and approximate usage patterns.
We do not sell your personal information. Information may be shared only with relevant clinic staff, doctors, service providers or technology partners when required for appointment management, communication, website maintenance or legal compliance.
We take reasonable steps to protect the information shared with us from unauthorized access, misuse, loss or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
Our website may contain links to third-party platforms such as maps, social media pages or external tools. GB Global Polyclinic is not responsible for the privacy practices or content of external websites.
You may contact us to request correction, update or removal of your personal information from our communication records, subject to applicable legal, operational and medical record requirements.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
If you have any questions about this Privacy Policy or how your information is handled, please contact GB Global Polyclinic through our official phone number or visit our clinic reception.